Privacy Policy
Last updated: 10.01.2026
1. Introduction
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with:
- the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
We are committed to protecting your privacy and handling personal information in a transparent and secure manner.
2. Who we are
This website is operated by:
Business name:
Quantum Vital Resonance (Australia)
operating internationally in cooperation with Life Resonance / Rezonans Życia (Poland)
Websites:
• https://www.quex.com.au
Operational locations:
Australia and Poland
3. What personal information we collect
We may collect the following information:
- Name and surname
- Email address
- Phone number
- Country and city
- Information submitted via contact forms or webinar registrations
- Technical data (IP address, browser type, device information, cookies)
We do not intentionally collect sensitive health or medical data.
4. How we collect information
We collect information when you:
- complete a contact or enquiry form
- register for webinars, newsletters or events
- communicate with us via email, phone or social media
- browse our website (via cookies and analytics tools)
5. Purpose of collecting personal information
We use your information to:
- respond to enquiries and provide requested information
- communicate about products, services, training or webinars
- send educational or marketing content (only if you consent)
- improve our website and services
- meet legal and regulatory requirements
6. Nature of services (important disclaimer)
Our services, devices and educational content relate to wellness, stress awareness and stress reduction.
We are not a medical service provider.
Our products and services do not diagnose, treat, cure or prevent disease.
7. Disclosure of personal information
We may share your information only with:
- trusted service providers (e.g. email platforms, webinar platforms, IT services)
- regulatory authorities where required by law
We do not sell or rent personal data to third parties.
8. International data transfers
Your data may be stored or processed outside Australia (e.g. cloud service providers
We ensure reasonable safeguards are in place to protect your information.
9. Data security
We take reasonable steps to protect personal information from:
- misuse, loss or unauthorised access
- modification or disclosure
This includes technical, administrative and organisational safeguards.
10. Cookies and analytics
Our website may use cookies and analytics tools (such as Google Analytics) to improve functionality and user experience.
You can disable cookies in your browser settings.
11. Access and correction
You have the right to:
- access the personal information we hold about you
- request correction of inaccurate or outdated information
Please contact us using the details below.
12. Marketing communications
You will only receive marketing communications if you have given consent.
You may unsubscribe at any time using the link in our emails or by contacting us directly.
13. Complaints
If you believe your privacy rights have been breached, please contact us first.
You may also contact:
- Office of the Australian Information Commissioner (OAIC)
14. Contact
For privacy-related enquiries, please contact:
📧 Australia: info@quex.com.au
📧 Poland / EU: biuro@rezonans-zycia.pl
15. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
